Roof concern guide
Something does not look right.
Choose the closest visible clue below. You will get a safe next step without needing to diagnose the roof yourself.
Choose the closest visible clue
What changed around my home?
Choose a concern to see a safe first step. Your choice is saved on this device.
Safe first step
Start with what you can see safely.
You do not need to name the problem. Note where it is, when you noticed it, and whether it changes with the weather. Stay on the ground.
A simple description is enough to start asking questions.Add optional planning notesSafety notes and what to have ready
Stay on the ground. Do not climb onto a wet, steep, damaged, or debris-covered roof. If there is immediate danger to people or property, move to safety and contact the appropriate emergency service.
- Photos taken from a safe location
- Where the sign appears inside or outside
- When it began and whether it is changing
- Recent wind, rain, branches, or debris
- Approximate roof age, if known
A ceiling stain is a symptom, not a complete diagnosis. Describe what you can see in your own words and let the inspection determine the cause.